Career hacks I wish I knew in my 30s

Career hacks I wish I knew in my 30s

By the time your reach your 30s, chances are, your career will be in full-swing (unless you’re still studying or have returned to study). It can be a very exciting time. With a bit of experience under your belt, leadership opportunities and promotions can open up.  It’s also often a very busy time.  At this age, many people purchase a house and start a family, which presents a new set of responsibilities and time restrictions you didn’t have to consider in your twenties.

Here are some career hacks I wish I knew in my 30s (rather than learning the hard way!).

Race to the top

Your thirties are a time when your career can really accelerate. It’s flattering to be offered promotions with big ticket job titles like “Manager”, “Associate”, “Head of ….”, “Partner” or “Director”.  I mean this is what we all aspire to, right?

But before you say ‘yes’, pause and ask yourself, “is this what I really want?”.  I have coached many clients who have been unhappy in their job but still accepted a promotion thinking this would make them happy!  It doesn’t, think about it, let’s say you hate being an accountant and you’re offered a partnership in an accounting firm, will being a bigger, better paid and more responsible accountant make you happy?

Comedian, Lily Tomlin, famously once said: “The trouble with the rat race is that even if you win, you’re still a rat.”  Similarly, author, Liz Ryan, worked for many years with Fortune 500 companies as a HR senior vice-president. In her article, Ten Things I Wish I Would Have Known In My Thirties she reflects on the race to the top.

“I didn’t realise that many of the people in senior-level management roles have no idea why they are alive or what their mission on this planet might be,” said Ms Ryan.

Having said that, promotions can be a wonderful thing…more money, greater autonomy and bigger challenges.  Just be sure you take a promotion because you enjoy the work, not because your ego enjoys the flattery. The key is to making sure you know why you are pursuing the promotion and how it will sustain you and your family, and that means considering more than just money.

In her TEDX Talk, Redefining Sustainability: CHANGE STARTS WITH YOU

Cortney McDermott advocates an approach she calls IDEA. It is an acronym, which stands for:

  • Inventory – know your starting place
  • Destination – know where you are going
  • Explicit focus – be aware and engaged with what you’re doing at each moment
  • Action – take action with knowledge and vision

When you’re offered a promotion, pause and reflect on your IDEA for each opportunity. It’s also a good idea to speak with a career coach, someone who understands you, your strengths and career aspirations and will act as a sounding board while you work through the pros and cons.

More responsibility, less risk taking

Buying a house (or moving to a better house with higher rent) and starting a family are both wonderful life milestones that bring joy and satisfaction. But these milestones also bring more responsibilities, which can leave you feeling less at liberty to take career risks.

Juggling young kids with work often leads to a “just get through the day” mentality. This kind of short-term thinking is completely understandable. When you’re overworked and sleep deprived, why create more challenges for yourself?

Having a plan can help you get through this phase. If you’re thinking about buying a house or starting a family, do a stock take on your career first. Consider:

  • Where am I now? How long will this job sustain me?
  • Do I need a change? If so, when is a good time to do this? (Hint: probably not before you apply for a mortgage, banks are risk averse and look for job security before they give you a loan.)
  • What do I need to do to make a change? This could be as simple as applying for new jobs or more complicated, like studying a new field.

If you’re reached your limits with your current role, think about when is the best time to move on before you sign up for the mortgage or have a baby.  Indeed, there are plenty of examples of people moving to lessor paying, less challenging but more secure jobs with better family leave and benefits for the child rearing part of their careers.

Finding the balance

Work/life balance. It’s been labelled the greatest myth of our times. Work demands your time and attention and so does your family. Who wins? Often, it’s not you!

In my family, I was the parent who took on flexible work when our daughter was little so my wife could pursue her law career.  During that time, I earned less money but I gained more non-financial rewards through the extra bonding time with our daughter.  In other families, both parents might work full-time and use paid childcare to help with the children. There are many ways to make it work. Again, the key is to be clear about what you are doing, why you are doing it and how you are going to make it work not just financially but also emotionally.

In her article On my 60th birthday, this is what I wish I knew 30 years ago, journalist, Jenna Price, suggest your career goes for a long time (most likely into your 70s) so you don’t have to do it all now.

“In my mid-30s, with three kids under six, I thought my professional career was over. I’d moved sideways into a job with less money and more flexibility and thought, that’s it. The mummy track. But I realise now our working lives are so long, so much longer than our parents’ were, that the track wanders everywhere and you run along too,” said Ms Price.

Price suggests you don’t have to do it all right now. It’s okay to take a sideways step in your career if it helps you strike the right balance between work and home life. The government keeps lifting the retirement age so chances are you’ve got a long career road ahead of you.

Don’t neglect your network

Another hazard of the “just get through the day” mentality is neglecting your professional network.

After you’ve worked all day, spent time with the kids and shared a meal with your partner, it’s hard to find the time and energy to connect with business associates. However, it’s likely your network are the people who will help you find your next role, provide referrals and generally grease the wheels of your career.

This is particularly true for parents who take time off work to care for children. At some stage, you will want to come back. Young children are demanding of your time and attention and it’s easy to give them everything and forget to pay attention to your work relationships.

In your 30s, it can also be more difficult to form new relationships. Often, you don’t have the free time to meet up for after-work drinks so you have to find new ways to stay connected. This is more reason to value and nurture the relationships you have. Even if you’re busy and tired, schedule in 30 minutes a week for a coffee, phone call or even a text message to stay in touch with your professional network.

For many of us, our 30s are a busy time in both our career and home life. It can be hard to strike the right balance between job promotions, parenting responsibilities and paying the mortgage. Juggling these responsibilities leaves little time to think clearly about your career. I offer a free 45-minute career conversation where we can talk about finding the best ways for you to navigate your career in your 30s. Book an appointment with me today.

Book Now



Career hacks I wish I knew in my 20s

Career hacks I wish I knew in my 20s

Over the next few months, I’ll be rolling out a series of articles with career hacks I wish I knew in my 20s, 30s, 40s and so on. Learning by experience is great but it’s also helpful if you can short cut the process by learning from others and applying these hacks to your own career. So, let’s start at the beginning.

My twenties were great. I was young and ambitious with few responsibilities and plenty of opportunities, I had the world at my feet. In my first real job as a university lecturer I thought I knew it all. My career was just going to happen (or so I thought) but boy, was I wrong. I had a head full of book smarts but I hadn’t yet cultivated the street smarts to drive my career, which I could only learn through life experience.

Now, looking back with the benefit of hindsight (and years of experience as a career coach), I realise I could have made life easier for myself.  Don’t get me wrong, I regret none of the decisions I made back then (they have led me to where I am now) but I wish I knew then what I know now.

1.      Get to know your adult self

Your school years give you a great knowledge base. But building a successful career requires more than book smarts. One of the greatest skills you can cultivate in your career is self-awareness. This starts with knowing yourself: your strengths, your limitations, what engages you and what you find a turn-off.

As a young person, starting their career, be mindful of not painting yourself into a box ‘I am this but I am not this’ because in your 20s, you’re still discovering and developing your capabilities. For example, in my 20s I was a fabulous teacher but lousy at research (which was part of my job).

You might be great at computer programming but perhaps your communication skills need a lift. That doesn’t mean you’re not capable of being a good communicator, it just means you need to work on it. The critical part is you understand this about yourself (I call these your blind spots) as it will help you make the right choices about which jobs suit you, what type of training you need and help you choose the employers where you best fit.

I hear so many people saying “I chose the wrong course at university and now I hate my career”.  This happens when you don’t understand your strengths, values and the roles best suit you.

If you can’t get a clear picture about your strengths and blind spots, ask for feedback. This could be from friends, colleagues or your boss. Or, you can work with a career coach trained in helping you gain a better picture of yourself.

2.      Work Overseas

One way to get to know yourself is to travel and work overseas. Your 20s are a great time to do this because:

  • There are more opportunities (eg working holiday visas for under 30s)
  • Often, you have fewer commitments, like mortgages, family, which makes it easier to pack up and go

Working overseas takes you out of your comfort zone and helps you develop your soft skills, like communication. Also, it’s exciting to meet new people, work in different environments and see new places! And, it can be a great way to make and save money. Many older people I speak to cherish their memories of living and working overseas in their 20s and the work and personal benefits it brought them.

3.      Seek great leaders

Young people are fantastic in the workplace. They bring new ideas and enthusiasm.  But what any young person lacks (because they haven’t worked previously) is experience.  That’s why it’s important to seek out a great leader to show you the ropes. A great leader knows how to guide you, to harness your ideas and give you the direction and support you need to be successful.

It’s okay not to have all the answers on day one. In fact, any reasonable workplace will expect you to make mistakes. Learning by experience can be great as long as you approach your work with a growth mindset. That is, see each experience as an opportunity to learn rather than punishing yourself for not getting it right every time.

A great leader will also help you navigate the grey areas of the workplace. In an ideal world, everyone in the workplace would be supportive and encouraging but unfortunately, that’s not always the case. During your career, you will encounter difficult people and a great leader can help you build the skills you’ll need to manoeuvre around difficult people while maintaining your professionalism.

4.      Invest for the future

As I mentioned above, your 20s is often a time when you have fewer responsibilities, like a mortgage and family. It frees you up to work full-time and grow your earnings.

While retirement may seem a ridiculous concept, it creeps up on you faster than you imagine. So, your 20s are a good time to start saving, for both short-term goals and long-term goals. The Australian Securities Investment Commission (ASIC) has a great superannuation calculator on their moneysmart website. It allows you to plug in your circumstances (age, salary, superannuation and whether you make additional contributions) and predict how much money you will have when you retire. You can use this calculator to make alternative scenarios and decide if you want to sacrifice a small amount of money now so you have retirement savings to live on later. With compound interest, small voluntary contributions to your super can make a big difference. Of course, I’m not a financial advisor and this is just general advice, so speak to someone qualified to get specific advice for your circumstances.

Money isn’t the only investment that will pay dividends for your future. Education is an investment that brings life-long benefits. In my blog Build Your Knowledge, Build Your Worth, I reference research from the Australian Census which shows people with post-graduate degrees earn more than school leavers or graduates with bachelors degrees.

Learning more doesn’t always mean doing another degree.  Having a growth mindset and learning from your mistakes is also important, as is cultivating your soft skills. In fact, US-based EQ training company, Talent Smart, says 90 percent of top performers have high EQ and earn USD$29,000 more per year. They also say 80 percent of low performers have low emotional intelligence.

Cultivating self-awareness and strong emotional intelligence in your 20s will pay dividends as you progress through your career.

5.      Establish your personal brand

A personal brand is a trade mark of your most distinctive values and characteristics, as observed and assessed by others.

Everyone has one. Consciously or not, how you talk, think, interact with others, execute your work and even how you dress are all part of your personal brand.

You will have a big advantage in your career if you start early to understand and make conscious choices about how your build your personal brand.

Personal branding strategist, Dr Dra Natalia Wiechowski, says that personal branding is about managing other’s impressions of you.

“If you position yourself in a great, in a positive and impressive way, people will choose you. And not the other individual. Because they know what they will get when they work with you and what you stand for,” said Dra Natalia Wiechowski.

In my blog Why Personal Branding is Important for Your Career I provide a four-step process to build your personal brand. Use these steps to think about your personal brand early in your career, make conscious choices about how your build your personal brand and you’ll reap the rewards.

6.      Nurture your network

In your 20s, you may not appreciate the importance of building your professional network. Your professional network is comprised of your colleagues and former colleagues, managers and ex managers, alumni (if you attended TAFE or university), industry groups you belong to, online connections, such as LinkedIn and others in your circle of influence.

The best career opportunities are not always advertised. Often, it is word-of-mouth and a generous endorsement from someone in your network that leads to your next promotion.

According to Ohio State University Professor, Tanya Menon, you are more likely to find work opportunities through acquaintances than your immediate friendship and family group.

“Most people don’t get their jobs through their close ties…their father, their mother, their significant other…they instead get jobs through their weak ties, people they’ve just met…the people you’ve just met today are your ticket to a whole new social world” said Ms Menon.

In my article 5 Ways to Stay Connected to Your Network, I talk about how easy it is to get caught up in the daily grind, prioritizing your ‘to do’ list over less urgent tasks, like reaching out to people in your network. But this thinking is short-term. It’s not great for your relationships (or personal brand) to only contact people when you want something. Instead, make it a habit to check in with your network regularly, and also give them a hand up when the opportunity arises.

7.      Speak up for Yourself

This is a big one I wish I understood in my 20s. As a junior employee, it’s normal to feel that you operate off a lower power base than more experienced and senior members of your team. However, that doesn’t mean you have to tolerate rude or aggressive behavior in the workplace. No workplace wants nay-sayers but being a pushover won’t earn you respect either.

In my blog ‘How to Speak Up for Yourself at Work” I give advice on how to speak up for yourself in a way that makes you credible, likeable and builds your authority. Knowing how to speak up for yourself at work is a critical career-building skill, particularly as you climb the ladder into leadership positions and I urge you to learn this vital skill in your 20s as it will help you throughout your career.

8.      If it’s not working, fix it

A friend of mine, let’s call her Amanda, held an ambition since high school to be a medical researcher. It was her quest to find a cure for cancer. Fortunately for Amanda, she did well academically and was accepted into medical school. She loved the theory but as she progressed through her studies, she moved into practicals. This involved dissecting cadavers. The sight, smell and thought of cutting up dead bodies made Amanda’s guts churn and sparked anxiety. It was fight or flight, so Amanda soon realised she had to get out of medicine and find a career that didn’t involve blood and guts.

The point is, you may start on one path and realise along the way that it’s not right for you. It was hard for Amanda to let go of her dream to cure cancer but she had to face the truth that she couldn’t work in a medical environment. It was far better for her to realise and accept this than stick at it and feel anxious every time she saw body parts. Likewise, if you discover you’re not suited to the career you chose at school, ask yourself if it’s something you want to do for the rest of your life. If not, your 20s is a great time to change careers before you feel trapped by financial responsibilities.

9.      Find a Mentor or Coach

If you have a great boss, consider yourself lucky. Not everyone is fortunate to have a generous leader who helps them develop their career. If your boss isn’t that interested, don’t give up on finding someone who cares about your career. Look for a mentor, someone from your industry who’s more experienced and can provide you guidance based on their own experience. Alternatively, a career coach can help because they are trained in how to give you career advice. Rather than speak just from their own experience, a career coach uses tools to give you more objective advice.

These are just a career hacks I wish I knew in my 20s. The main thing to understand is you don’t have to have all the answers. If you’re feeling uncertain about your career, I offer a free 45-minute my career conversation where you set the agenda. You can ask questions about the small stuff, like how to write the best resume, or talk to me about big career challenges like changing direction. Big or small, I’m happy to help. Click on the book now button and let’s sort out your career challenges together.

Book Now

New Year New Career?

New Year New Career?

New Year, New Career?

In mid-January, I received a phone call from a client whom I met for the first time in December. She called me from the carpark outside the company she works for. She’d been sitting there in her car for 20 minutes, dreading to go in.

“I can’t do it anymore. I can’t do another year of this! Every day, I drive for 90 minutes, work all day with a fake smile pretending I’m happy, then spend another 90 minutes in the car to get home. I’m embarrassed to admit this but when I get home I shout at my husband and kids. It’s not their fault! I’m so tired and I don’t know what to do,” she said.

When we met late last year, she told me she hated the long daily commute, she was being paid less than others in an equivalent role and frankly, the job was boring. But, it paid the bills, she’d been there a long time and it wasn’t worth changing jobs so close to Christmas.

I knew then her days in this job were numbered but she hadn’t reached the point where she was ready to leave. But when January rolled around, the thought of another whole year in the same predicament was too much to take.

Why do you hate your job?
In a previous article I hate my job, what should I do?, I explored research by the Australian National University, investigating the factors that lead to unhappiness at work.

The research suggested there are four main factors:

• Lack of control: minimal freedom to make decisions and exert influence.
• Lack of security: concerns about the future of the company and the job.
• Lack of pay: perceived unfairness in how performance is rewarded.
• Lack of complexity: simplistic work, little learning, and an under-utilisation of employees’ skills.
I think this research is interesting. But based on years of clients telling me what they hate about their job, I would add another two factors, which are:
• Having a poor relationship with your manager.
• Not playing to your strengths and doing what you’re good at doing

In my client’s case, the last two factors, lack of pay and lack of complexity, combined with a 3-hour commute left her feeling exhausted, unhappy and in her words, “really, really disappointed in myself”.

Understanding why you don’t enjoy your current job is the first step to figuring out what you want in your next job, because the last thing you want to do is repeat the same mistakes. I have seen many people make this mistake, where they have jumped to another pasture only to find the grass was not greener.

I recommend you write down a list of what bothers you about your current role (if you really hate your job, it should be easy). Then, categorise these issues using the five factors above, and add an extra one called “other” if it doesn’t fit these five categories.

Example 1: What do you hate about your job?




So, what job do you want?

Once you’ve realised what you don’t want in a job, you can start focusing on what you do want.

In my blog, What Career Is Right for Me? I provide detailed recommendations on how to find the right career for you. Essentially, it’s about combining your strengths with your preferences and strengths and weighing those up against your priorities. Every job has its bad days but if you’re driven by a higher sense of purpose, it’s easier to tolerate small set-backs.

Author and Senior lecturer in psychology, Steve Taylor, says finding purpose is key to feeling connected in your career.

“When you’re ‘in purpose’ – that is, engaged with and working towards your purpose- life becomes easier, less complicated and stressful,” said Dr Taylor.

Again, I recommend writing down your thoughts.

Sometimes, it can be hard to objectively see your own strengths. This is where assessment tools can help.

A good assessment tool should not only help you to discover what are you good at but also show you what you can actually do with those skills and personality characteristics.

There are many tools out there but as a professional career coach, my preference is the Career Navigation Report produced by Harrison Assessments which I use with my clients. This personalised and interactive assessment tool provides predictive insight into career enjoyment and career success by assessing 175 relevant factors and then compares the results with 650 careers.

Change Your Job, Change Your Life
Now that you know what you’re good at, what gives you purpose and what your priorities are, it’s time for action. You don’t want to be the person sitting in the carpark dreading to go inside. You deserve better than that.

Over the course of your career, it’s likely you will work approximately 84,480 hours. You will spend more time at work than you will with your family. That’s a lot of important time doing something you don’t love. It is almost insane to spend that much time doing something that doesn’t feel right.

As a career coach, I hear many excuses why people can’t change jobs, some of them valid but most are based on fear. Clients tell me:
• “This industry is all I know and I can’t leave”
• “What if my next job is worse than this one?”
• “What if I don’t fit in?”
It’s okay, I get it. Changing jobs is a big deal. But what are implications of staying in a job you hate?

Research conducted by Jonathan Dirlam and Hui Zeng from the University of Ohio shows job dissatisfaction in your 20s and 30s can have cumulative effects that impact your health in your 40s and beyond.
“The higher levels of mental health problems for those with low job satisfaction may be a precursor to future physical problems. Increased anxiety and depression could lead to cardiovascular or other health problems that won’t show up until they are older,” said Mr Zheng.
Once again, it’s time to write it all down. Consider the impact a new job would have on your wellbeing. It’s important to weigh up your fears with the possibilities a new job can bring.

Example 3: Should I stay or should I go?

I my blog ‘I hate my job, what should I do”, I outline how to make a plan to quit your job.

• How much money do you need to live on?
• Do you need to study or retrain?
• Updating your resume and LinkedIn profile.
• Asking for references or recommendations on LinkedIn from colleagues and customers before you leave.
• Drafting a thoughtful resignation letter. Tempting as it might be to give some feedback, avoid saying anything that might tarnish your reputation.
• Setting a date to hand in your resignation.
• Start “working” your network to see what opportunities are out there.

Ask for Help

Changing jobs is one of life’s major stressors. As well-meaning as they might be, friends and family aren’t trained to give you career advice.That’s where someone like me, a qualified career coach, can help you navigate the humps in your career. If you relate to any of the above then act now. I offer a free 45-minute career breakthrough conversation so you can assess whether my service is right for you. Click below and take the first step towards making 2019 your year for a new career.

Book Now
Interested in finding out more?


•  I hate my job, what should I do?
•  What Career Is Right for Me?
•  Know your Strengths and Find Your Perfect Career
•  The jobs we hate and love the most
•  The Power of Purpose
•  Lousy Jobs Hurt Your Health by the Time You’re in Your 40s

Do I need a career coach?

Do I need a career coach? It depends

I know what you’re thinking. A blog titled “Do I need a career coach?” written by a career coach. You’re thinking this is going to be a long-winded sales pitch about how great career coaches are blah blah blah.

But my answer may surprise you. The truth is, no, not everyone needs a career coach.

A good friend of mine is a cardiologist. Let’s call him Andrew. He comes from a medical family and just about everyone in his family is a doctor. His family belong to a wide network of medical professionals. Andrew knew he wanted to be a doctor since he was a kid. When he finished school, he applied to medical school and got in. Once he completed his internship, Andrew decided he wanted to specialise so, using his family connections, he found the best cardiologist in his area of specialisation and studied his PhD under their supervision.  His career path was very clear and he had mentors to offer guidance on study and career choices.

Andrew now works in a public hospital and finds meaning and purpose providing the best cardiac care available to people who need it (not just those who can afford it).  That’s not to say he doesn’t have bad days (there are plenty of frustrations working in the public health system) but on the whole, he’s satisfied he’s found his vocation.  I like to say that he has discovered what he was put on this earth to do.

Andrew doesn’t need a career coach.

But not everyone is that fortunate. As kids, not many of us know what we want to be when we grow up, let alone when we are adults and in the workforce.  No-one ever talks about or encourages us to consider jobs that fit with our strengths, work preference and passions. That is, the job that is right for us.

People find work, or work finds people, in a variety of ways. Some find work by circumstance – their family has a business and they are expected to work in it, or out of necessity, like taking a job out of school because they needed the money. Others choose to study at university, generally based on how well they score in Year 12 rather than what makes them happy.  Some university graduates discover their chosen field of study is not what they hoped it would be. Whatever the reason, many people find themselves in jobs that pay the bills but don’t offer them any sense of fulfilment, satisfaction or purpose.

If you can relate to this, then a career coach can help you.

Unhappy at work?


What can a career coach do for me?

There are many ways you can work with a career coach, it depends on your circumstances and what you want to achieve. When I meet people for the first time, often they don’t know precisely what they want other than a change from the status quo.

They usually start by telling me their career problems – it could be that they find their job unfulfilling, unrewarding or just plain boring (often a sign that they are in the wrong job) or they talk about  a poor relationship with their manager or colleagues or a lack of opportunities (usually a sign that they are working for the wrong employer).

Once we define the problems, we can start working on the plan to fix them.

The Small Stuff

Most people think of career coaches when it comes to major career changes, like switching industry. But you can also talk to career coaches when it comes to minor career matters like:

  • Re-writing your resume for a new role
  • Overhauling your LinkedIn profile
  • Coaching on how to ask for a pay rise, promotion or performance review
  • Preparing how to network at a conference

A coaches will act as external sounding board to provide you with an external perspective on your issue. This helps you develop a new understanding of your situation and find innovative solutions to your career dilemmas.

Nervous about finding a job

If you’ve taken a career break, like parental leave, or if you’ve been made redundant, you can feel uncertain about stepping back into the workforce. When you feel nervous, it can be hard to recognise your strengths and see the opportunities around you.

In an earlier article Nervous About Finding a New Job? Here are 3 ways to build your confidence I mentioned a survey of 2.500 workers revealed 80% of us think finding a new job is more stressful than serious dental work.

A career coach will provide much needed support and encouragement as you search for a new job and start your new role. Using a combination of tools and conversations, a career coach can help you pin point your strengths, identify your work preferences, find your passion and match them to jobs that will give you purpose and meaning.

Stretching up

Being promoted to the next level can push your boundaries. For example, imagine you step into a role where you’re responsible for managing other people for the first time. Not only do you have the complexities of your own work to manage, but you also have the complexities of leading others.  This is challenging and in that situation, it is useful to have an external sounding board you can lean on to ask questions and discover how to navigate your new role.

Career at a Cross Roads

If your career is at the crossroads and you need direction on where to head next, talking to an external specialist can open your eyes to new possibilities. There is a wide world of career opportunities and the perfect job for you may be one you’ve never considered. A good career coach will help you explore a range of career opportunities that may not always be obvious to you and give support as you resign and shift into your new role.

Is your career at the crossroads?


Missing Out on Promotions

Are you missing out on promotions? Many people experience this frustration and don’t know how to promote themselves and their achievements.  In my article How to Speak Up for Yourself at Work I explore why people hesitate to speak up at work and suggest ways to increase your powerbase in a professional and respectful manner.

A career coach can help explore why you are missing out on promotions, why managers aren’t seeing you as the “go to” person and help you devise strategies to get noticed for all the right reasons.

What’s the difference between a coach and mentor?

A coach is an independent professional who is qualified to give career advice. Career coaches are professionally trained and have an obligation to undertake professional development programs every year. They are professionals who work on a fee for service basis, so you pay for their advice. Career coaches will explore your concerns with you and then develop a personal program to help you achieve your career goals. Your career coach will help you get through career obstacles and support you to achieve your goals.

A mentor is often someone more experienced in your field who you can talk to about challenges you’re facing at work.  Generally, they tell you how they dealt with the problem and leave it up to you to implement a similar approach.  In some cases, a mentor will be paid for by your company, or they may be someone who offers their time for free, as a way of giving back to the profession. A mentor isn’t always trained in how to give career advice but they offer guidance based on their own experience.

It’s important to consider these differences when deciding if you need a mentor or if you need a coach.

How do I find a career coach?

The most important step is to find someone who is qualified as a career coach. It’s wonderful that your best friend wants you to be happy but that doesn’t mean they have the resources, frameworks or skills to help you build a flourishing career.

A good place to start your search is the Career Development Association of Australia ( where you will find qualified, highly skilled, experienced professional career coaches.  Another alternative is to search for “career coach” on LinkedIn.

Once you have your list, check out their profile, read their articles, watch their videos and see if the topics they discuss address any of your career concerns. From there, make your shortlist of preferred career coaches.

I’d recommend you call each of the coaches on your short list. It’s perfectly reasonable to ask for a free initial meeting so you can evaluate whether they are the right person for you. It’s important to make sure you have an easy rapport with your career coach so you feel comfortable. Use this meeting to ask about their previous experiences, their programs and of course, their fees, of course check out their online reviews or ask for referees.

Like anything in life, cheap does not always mean best so you’ll need to make a value judgment on what you will receive for your fees.  Here is a little tip, the cost of your career coaching program may be a tax deduction, to be sure I encourage you to check with your tax agent or the Australian Tax Office

A career coach will help you navigate the small career humps and the major crossroads. Your goal is to find the right career coach, who will be supportive but also challenge you to strive for the very best in your career. I offer a free 45 minute career breakthrough conversation so you can assess whether my service is right for you. Click on the button and take the first step towards creating your own flourishing career.

Book Now

End-of-year career stock take

Is it time for an end-of-year career stock take?

Does your career feel more repetitive and boring than a Mariah Carey Christmas carol on high rotation? If so, it’s time to do an end-of-year career stock take.

Your career is a gift so it’s worth unwrapping. At the very least, you have a job that pays your bills and at most, you have a career gives you purpose, sustains your passions and gives you an nice life.  If you feel disappointed when you unwrap your career, don’t worry, you might not be stuck but a review will give you the clarity to make 2019 more exciting, rewarding and happier. It’s time to take stock, assess where you are now, where you want to be in 2019 and make a plan for how you’re going to get there.  Now is the best time to do that, especially if you are taking holidays.  As you rest and recover from yet another hectic year you are able to let new ideas and possible opportunities float to the top of your uncluttered mind.

Take Stock of Where You Are Now in Your Career

Like a physical stock-take, a career stock-take requires a count of your assets and liabilities and an assessment of your current role. To make an objective assessment, I recommend you do your stock take in writing.

For illustration purposes, I’ve created a fictional professional named John Smith. John is a 45 year-old IT executive for a bank. He’s been in his current role for 10 years.

You can use the table and headings I prepared for John below as a guide for your own stock take. Often there is great value in sharing your completed stock-take with people such as mentors, a coach or a colleague as you will gain extra information from an external point-of-view.

John’s Career Stock Take

Work Stocktake


Having completed his career stock take, John is building a good understanding of his current situation. His next step is to review his job.

Assess Your Current Job

To gain a complete picture of where you are now, consider what you like and don’t like about your current job. Changing jobs or employer is only one option, sometimes you can make some adjustments and find career fulfilment by staying where you are.

Of course, there are tangible ways to measure your job like pay, vicinity to home, travel opportunities, etc  but what about the intangibles? These are things like, are you pre-occupied with negative thoughts about your job at the weekend? Are you filled with dread about going to your workplace or do you bounce out of bed on Monday morning with a curious and excited mind? Does your job allow you to use your strengths? Are there opportunities for personal and professional growth?

John Smith’s Job Assessment

Career Assessment


Looking at John’s assessment above, he works for a company that has good potential but the long hours, poor relationship with his manager and feeling like a prisoner during business hours means he’s unhappy.

By completing these two simple exercises, John has a more thorough understanding of his current position.  Already John can see some of the things that he can improve or change to make his job more enjoyable.

Where are you going?

Now that John’s taken stock of his current position, it’s time to look at his career goals. He doesn’t have a clearly defined five-year plan to become CEO so John decides to start small and consider:

  • What does he want to achieve in the next 3-6 months?
  • What does he want to achieve by the end of 2019?
  • What’s his big picture goal beyond next year?

As with all goals, John uses the SMARTA approach:

  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Trackable
  • Action-oriented

Having identified his career assets and liabilities and what he does and doesn’t like about his current job, he finds it easier to write meaningful goals.

Work Goals


Again, you can use John’s approach to set your own career goals. Don’t worry if you don’t have a clear vision for the future, start with the next 3-6 months and take it from there.

How are you going to get there?

Now that John’s done his stock take and written his career goals, he needs an implementation plan. He also needs to make sure he executes his plan because he doesn’t want to be in the same situation next Christmas!

Let’s look at John’s first goal above. To reduce working hours from 50 hours a week to 45 hours, John will have to cut back one hour a day. How can he do this?

Options include:

  • work more efficiently during the day
  • delegate tasks to others in the team
  • be happy with a good standard of work without striving for perfection

Because he did his stock take and examined his strengths and weaknesses, John knows he has a tendency towards perfection. The cost of John’s perfectionism is that he spends too many hours at work, and it leaves him feeling exhausted. To fix this problem, John needs to reflect on why he is a perfectionist. Why is a good professional standard of work not enough? By addressing this issue, John will be able to reduce his working hours.

But John knows that changing old habits developed over a life-time of work isn’t easy.

Don’t Get Stuck, Get Help

If you feel stuck in a rut, ask for help. You can start by asking family and friends but, despite their best intentions, most are not qualified to give career advice. A career coach is a trained professional who can help you do a thorough and objective stock take of your career, identify realistic goals and put a career development plan in place.

Beyond being an independent sounding board, career coaches use analytical tools, like The Harrison Assessment Career Guide  , to map your strengths and identify your career possibilities.

The end of a working year is a great time to reflect on your career. If you’re not happy in your current job, don’t worry, you’re not stuck. Writing down a plan is a good way to see how you can move forward. But making changes can be difficult, and that is where I can support you.  Book a career breakthrough session today and let’s talk about how to make 2019 your best career year yet.


Learn More and earn more?

Build Your Knowledge, Build Your Worth

Learn More and earn more? The facts prove it – when you build your knowledge, you build your worth. This is true for both formal education (as in qualifications) and informal education (professional development, on-the-job training and developing soft skills like emotional intelligence).

As a career coach, I often hear about people who aren’t interested in further learning. I’m told “it will take too much time” or “I already have a qualification” or worse “it’s a waste of time”. I can understand these objections but they are short-sighted – and in the current job climate – dangerous for your career.. The nature of work is changing rapidly and now more than ever it is critical to expand both your hard and soft skills to increase (or maintain) your salary and stay employable.

What Are You Worth?

In this context, when I talk about ‘worth’ I am not talking about your intrinsic worth as a human being, I’m talking about your perceived worth as an employee.

The really obvious way to measure your worth as a worker is your salary. But that’s a short-term measure. It can easily change depending on your job or circumstances. Another measure of your worth is how employable you are, that is – do you have the skills that employers want? A third, measure of your worth is whether you achieve career success usually measured by meeting key performance criteria.

Regardless of how you measure your workplace value, being a lifelong learner will build your worth across these measures.

What does lifelong learning bring to your career?

In his TED Talk, Essentials for Lifelong Learning, Designer Danny Stillion, says pursuing lifelong learning brings infinite possibilities. Rather than feel trapped in a job you hate, being a curious lifelong learner gives you the creativity, confidence and capability to go after the career opportunities you want.

“I’ve come to value three essential elements to lifelong learning: Curiosity + Passion + Empathy. When you take these three and sum them up they lead to infinite possibilities,” said Mr Stillion.

Approaching your career with curiosity gives you permission to dream, an appetite to ask questions and the passion to keep learning until you find the answer.

In a previous blog, I wrote about the importance of creativity to a sustaining a long and successful career. Curiosity is a key ingredient of creative thinking. Curious people ask questions like:

  • Why is it done like this?
  • Can we do it better?
  • How can I make it better?

Curious and creative people are valued by employers because they solve an organisation’s problems.  Recently I was talking to a person who was able to switch careers because she solved a company’s problem.  She wasn’t in the market for a new job but she had recently finished a professional development course on problem solving, and now is the Chief Innovation Officer for her new employer.

Curious and passionate employees are change makers. And passion is infectious – it influences a workplace culture. When you combine passion and curiosity with emotional intelligence it is a driving force for a cultural shift. So, if you’re concerned about losing your job to automation, think about this – a robot can perform tasks but it cannot demonstrate ingenuity, curiosity, passion, nor can it influence others to change.

I touched on emotional intelligence above and it is the final ingredient. In his article How to Increase Your Emotional Intelligence ― 6 Essentials, Preston Ni defines emotional intelligence as “the ability to understand, manage, and effectively express one’s own feelings, as well as engage and navigate successfully with those of others.” I’ll go into more detail on the significance of emotional intelligence to your career later in this article.

An employee who is a lifelong learner, combining curiosity, passion and emotional intelligence is prized by employers.

Learn More, Earn More?

Australian Census Data 2016  shows that the further you go with your formal education, the more likely you are to be employed AND the more money you earn. In fact, the data shows people with a bachelor’s degree earn twice as much as those without.  So, while pursuing higher education can seem time consuming and expensive in the short-term, it does pay dividends for your career, earnings and employability in the long-term.

Average weekly earnings by qualifications

It’s not just about degrees

Not everyone has the time, money or capacity to pursue a university education. That doesn’t mean you have to stop learning at high school. There are many other valid ways to grow your knowledge and your worth.

Learning from mistakes

Earlier this year, I wrote about how important it is to cultivate a growth mindset for a long and successful career.

People with a growth mindset accept that making mistakes is a critical way to learn and grow their capabilities.

The National Basketball Association says that by acclamation, Michael Jordan was the greatest basketballer of all time. He earned an estimated USD$94 million in his career. Yet, Michael Jordan says failure was the biggest driver of his success.

“I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.” Michael Jordan

 For Michael Jordan, failure was an opportunity to try, learn and try again. So, through applying a growth mindset to his career (curiosity, passion and empathy), he earned both acclaim and a big pay cheque.

The importance of soft skills

According to the Edelman Trust Barometer, in 2018, the Australian public’s trust in media, business, government and NGOs is at an all-time low (and sits just four points above the world’s least trusting country, Russia!).

As the world becomes more automated, employers are looking for people with high emotional intelligence (EQ) who can listen, build rapport and create trusting relationships with customers and colleagues.

US-based EQ training company, Talent Smart, says 90 percent of top performers have high EQ and earn USD$29,000 more per year. They also say 80 percent of low performers have low emotional intelligence.

So, building your EQ by understanding your own emotions and showing empathy towards others is a great way to increase your salary and future proof your employability as computers start to do more process-driven work.

High emotional intelligence



On the Job Learning

Learning on the job is another way to build your knowledge and your worth. You can do this by teaming up with colleagues in your business who have the knowledge and skills you need (and vice-versa). For example, you could ask the accountant how to read a balance sheet and income statement. This is a critical business skill that will help you to:

  • Understand the financial drivers of the business.
  • Put forward a business case where the numbers add up.
  • Manage your work to optimise the company’s cash flow.

Imagine going to your next salary review with a business case demonstrating how you have contributed to the company’s profitability and cash flow. It makes a compelling reason for a pay rise.

Online Learning

One of my clients recently said to me, “I am too old to go back to university.  I would look ridiculous in the lecture with all those young kids”. This is a common concern. So, if attending university for lectures isn’t your thing, then you can gain formal qualification by signing up to online learning. There are many options from reputable educators, like Open University, where you can earn a degree from numerous universities.

If formal education isn’t for you, there are many online courses you can access for free or low cost.  Providers like LinkedIn offer free online courses allowing you to learn and improve your skills when it suits you or when you need those particular skills.

For example, I know a marketing consultant who learned online how to produce podcasts. This allowed her to offer another service to her clients, and her time investment was rewarded with a new income stream.

Being a lifelong learner, both formally and informally, will help you earn more and stay employable. But with hundreds of pathways to learn, it can be hard to know which one to take. I can help you identify gaps in your hard and soft skills, give you direction and offer encouragement and support along the way. To learn more and earn more, book a career breakthrough session with me today.

To find out more about how to be a lifelong learner:



What mindset are you?

What Mindset Are You?

Your mental game, or mindset, plays a critical role in whether you will just survive or thrive in your career. Everyone experiences tough challenges but do you see these challenges as a learning opportunity or a failure? That is, do you have a fixed or a growth mindset? What mindset are you?

What is a Growth Mindset?

Stanford University academic, Dr Carol Dweck, conducted an experiment with 10 year-old children to see how they cope with challenge and difficulty. She gave them a set of maths problems that were too hard and asked the students to solve them.

Some students responded to the situation like they would a catastrophe. They complained the tests were too difficult for their skill level and they felt their intelligence was being judged. These kids failed the tests. When asked what they would do next time, they responded with things like “cheat”, “find someone who did worse” (so they could feel better about themselves) or “run away”. These kids had a fixed mindset.

But other kids responded with comments like “oh good, I like a challenge” and “there are going to be lots of good learning opportunities today.” These kids had a growth mindset and not surprisingly, performed better in the tests.

What is your mindset?

In her TED Talk The Power of Believing You Can Improve Dweck also refers to a high school in Chicago that took a different approach to grading exams. If students didn’t pass their tests, they were awarded the grade “not yet” rather than “fail”.

“If you get a fail, you’re nowhere, but if you get a ‘not yet’ you’re on a learning curve – it gives you a path into the future,” said Ms Dweck.

So, a growth mindset is a way of approaching your career (and your life) that recognises you are constantly learning and growing your mind and capabilities.

How does a Growth Mindset Help My Career?

Many people I speak with are their own worst critics. In a 45-minute career consultation they can tell me every wrong decision they’ve made in their career and how it’s left them feeling unhappy.

They talk to me about the time they “should / shouldn’t have done” or “could / would have done” BUT “they didn’t”.  They see these decisions as personal failings.  One client said to me “if only I didn’t waste my time with that degree, then I wouldn’t be in this job”.  Another client often says to me, “you know if I hadn’t listened to my friends then I wouldn’t have applied for this job and I would still be happy rather than being here with you.”  Thoughts and feelings of failure occupy their minds, often consuming time and energy that could be focused on moving forwards, not dwelling in the past.

It’s easy to assign yourself a ‘fail’ grade for your career and resign yourself to staying in a job that makes you unhappy. But what if rather than ‘fail’, you told yourself “I’m not there yet but I’m on a learning curve” OR you said to yourself “OK this has worked what can I learn from this experience and what can I do to change it?”

This simple re-phrasing can open a world of possibilities.

Imagine you face a big challenge at work:

  • You are knocked back for a promotion.
  • Your contract is not renewed.
  • You have a tetchy relationship with your boss.
  • You are made redundant.

It would be perfectly normal to feel down about any one of these challenges.

But rather than label yourself a failure, imagine if your reaction was “there are going to be lots of good learning opportunities in this” or “oh good I was hoping this would be a challenge.” Or “OK know I have learnt what not to do”.

On one level, it sounds insincere and foolishly optimistic to react in this way. The point is not to trivialise your feelings but re-frame your thinking so you see a way forward when life throws you curveballs.

See Your Potential

This small shift in your thinking can make a seismic difference to your career.  Each of us is born with inherent strengths and limitations but our capacity to grow and learn is not pre-defined at birth.

In another study, researchers looked at the brains of children with a fixed mindset versus a growth mindset. The children with a fixed mindset registered almost no electrical activity in their brains whereas the brains of children with a growth mindset were on fire.

Growth Mindset

A growth mindset can have similar benefits in adults. If you engage your brain with a challenge and think your way through it, you develop new neural pathways. Your brain literally grows as it learns. If you run away from a challenge, you don’t benefit from the challenge. Your mental capacity is not fixed. With stimulation, your brain and its capacity to solve problems continuously grows.

When 16-year-old Jessica Watson said she wanted to sail around the world solo, she was told she would never make it and her parents were criticised for being irresponsible about her safety.  Her critics could only see how and where she could fail, whereas those with a growth mindset like her and her parents could see the opportunities for success.

Jessica said in an interview “I didn’t have a lot going for me but I did what I had to do to get there. It makes you think what else are people capable of?” she demonstrated her growth mindset.

On her first trial expedition, Jessica crashed her yacht into a ship, which broke the mast on her yacht. The naysayers delighted in saying “I told you so” but Watson was determined to achieve her dream.

“I don’t think a lot of people make the connection between a big goal and lots of realistic achievable steps along the way. There were so many positives that came out of hitting that ship (although I didn’t think it at the time). It made me more confident that I could handle the situation if everything fell apart at sea,” said Ms Watson.

By accepting challenges and thinking “I’m not there yet but I can learn” you develop your capacity to solve work and life challenges.

Your Career is a Marathon, Not a Sprint

A career is a long run that requires endurance – both mental and physical. A professional athlete trains so they are ‘match ready’ but it doesn’t mean they don’t suffer setbacks like injury or being side-lined for another player.

Most Australians will spend 40 – 50 years of their life working either full-time or part-time, stopping for breaks (either forced or by choice) along the way. And nearly everyone experiences moments when they feel like they’re ‘on the bench’ rather than ‘in the game’.

Having a growth mindset can help with endurance to last the distance and not give up when you’re on the bench.

Find the Right Support Crew

As a good friend of mine once said, “a problem shared is a problem halved”. Getting through challenges in your career is difficult so having the right support crew is critical.

Jessica Watson said there was no way she could have sailed around the world solo without a dedicated team of people who shared her vision. Her team, from boat builders to cheerleaders, all helped her achieve what the media and critics said was impossible.

“It was a matter of finding people along the way who were going to help me and I found some pretty awesome ones. I was always going to need people to support me and I could never have done it without them” said Jessica Watson.

The same goes for your career. Along your 40-50 year career journey, you need to find the right people who share your vision of who you are and what you can achieve – enablers to help you achieve your goals. Just as top performing athletes need a coach to achieve peak performance, so do professionals. I get a lot of satisfaction helping professionals develop a growth mindset and achieve success in their careers. Why not talk to me about your career, the challenges you face and let me help you be successful?

Click below to organise your free 45-minute career growth conversation

Book Now.

For more information about how to cultivate a growth mindset:


  • The Power of Believing You Can Improve
  • Jessica Watson (OAM): The World’s Youngest Solo Sailor


  • How Your Brain Reacts To Mistakes Depends On Your Mindset
How to speak up for yourself at work

How to speak up for yourself at work

Knowing how to speak up for yourself at work is a critical career-building skill, particularly as you climb the ladder into leadership positions.

Do you ever feel trapped into saying ‘yes’ or worse still saying nothing at all when you’re served the raw end of the prawn? It’s not unusual, especially if you feel like you’re operating from a position of low power. No workplace wants nay-sayers but being a pushover won’t earn you respect either. The key is learning how to speak up for yourself in a way that makes you credible, likeable and builds your authority.

Why Do I Hesitate to Speak Up?

According to social psychologist, Adam Galinsky, most of us have a range of acceptable behavior. Sometimes, our decisions are too weak and we regret not speaking up. Other times, we go too far and we regret speaking up.

“When we stay within our range of acceptable behavior, we are rewarded. When we step outside our range, we get punished in a variety of ways; we get dismissed, demeaned or even ostracized (sic),” said Mr Galinsky.

Source: How to speak up for yourself  by Adam Galinsky

Galinsky says our perceived power influences our willingness to speak up. If you believe you have a low power-base, your range of acceptable behavior will be narrower than someone who perceives they have a high-power base. For example, a graduate will perceive they have less power than a senior executive therefore, the graduate avoids speaking up in meetings because they fear being ignored or worse damaging their personal brand in front of the boss.  This in turn creates what Galinsky calls the Low-Power Double Bind – you don’t speak up, therefore you go unnoticed and as a result, your powerbase remains small.  This bind works to keep you silent.

But your powerbase isn’t constant, it changes based on your situation.

“Our range isn’t fixed, it’s dynamic. It expands and it narrows based on the context. And there’s one thing that determines your range more than anything else, and that’s your power” said Mr Galinsky.

Source: How to speak up for yourself  by Adam Galinsky

There are two sides to feeling powerful:

  • Feeling powerful myself
  • Others seeing me as powerful

“When I feel powerful, I expand my own range. When others see me as powerful, they grant me an expanded range” said Mr Galinsky.

On the other side of the coin, people are social beings. Being liked and belonging in social circles is important so we fear behaving in a way that will jeopardise our social standing.

Why you won’t be respected for being the ‘yes’ person

Consciously or not, you teach people how to behave towards you. This is especially true as you move into leadership roles, when your team and other leaders are watching how you behave. Being obliging might make you popular but it doesn’t always earn you respect. In the wild wilderness of the workplace, creating professional boundaries is a way of marking your territory and letting others know about what you will and won’t tolerate.  It gives you an identity that frames how people treat you.

For example, if you are not invited to an important meeting and you don’t speak up, you teach others it’s okay to exclude you. Or if you’re railroaded into taking on more work when your plate is full, you teach others you can be pushed around.

Knowing how and when to take a confident stance will teach others what you expect and accept.

When Is the Right Time to Speak Up?

When can you assert yourself? When can you offer an opinion? When can you make an audacious ask?

When it’s necessary

Asking yourself “is it necessary to speak up about this issue?” is a good litmus test to decide when is the right time to speak up. If it’s a small, low impact issue and you have very little gain from speaking up then consider letting it slide. If you make noise about the small stuff, you jeopardise your chances of being listen to when the issue really matters.  But if it’s a big issue (in terms of ethics, cost, risk or impact to the business and team) then you must find your voice.  I wonder how many people named in the Banking Royal Commission now wish they spoke up?

When it’s your responsibility

Imagine you’re the General Manager of IT and a big website project hasn’t gone to plan. Some of it is your team’s fault, some of it isn’t. The Head of Marketing is furious and is ready to throw your whole team under a bus. Do you let the team take the heat or speak up? Of course, as the manager, you must speak up, it is your responsibility to be an advocate for your team.

When it’s true

Speaking up about an issue when your unclear about the facts is risky because you can wind up making an invalid argument, or worse looking silly. It’s always a good idea to do your research to find data or evidence to support your position before you turn the spotlight on an issue. Then you can speak up with accuracy and confidence.

How to speak up and stay professional

As I mentioned previously, workplaces are social circles, which makes speaking up risky. But these five techniques will help you maintain respectful relationships and your credibility.

1.       Walk a mile on someone else’s shoes

When you take the perspective of others and find out what they really want, you’re more likely to get what you want and maintain a respectful relationship. But it’s hard to do, especially in a crisis when there’s pressure and emotion.

Back to the earlier example; imagine that you’re the manager of an IT team and the Head of Marketing has publicly blamed your team for a website project flop.

Instead of having a shouting match in the corridor about who’s to blame, book a meeting. Use this time to listen to your colleague’s gripes and understand their concerns. Start by accepting and acknowledging your team’s errors and let marketing know you want to work together to get the project back on track. In a firm manner, also let the CMO know that publicly shaming your team saps their motivation and doesn’t encourage their best work. Ask them to raise any concerns about your team’s performance with you privately and assure her you will address them with your team.

When you take the other’s perspective it allows you to be assertive but still likeable.

2.       Advocate for others

One skill that women have shown to be particularly good at is advocating for others. Galinsky’s research showed women are more audacious in their requests and get just as much as men when they negotiate for their team. Through being an advocate, you discover and expand your own comfort zone and become more assertive. But it’s not always about helping others, sometimes you have to help yourself.

3.       Be flexible and provide choices

According to Adam Galinsky, you’re more likely to negotiate a win and still be likeable if you provide options.

“My research shows that when you give people a choice among options it lowers their defenses and they’re more likely to accept your offer,” said Mr Galinsky.

One of the oldest sales tricks in the book is to give a choice between two good deals. For example, if you’re negotiating for a new salary package with your boss, do your research. Find out the salary benchmarks from your role (many recruitment agencies provide this data for free) and ask HR what you can include in your salary package. Many companies offer additional annual leave or paid study. Put two alternatives on the negotiating table (and deliberately exclude the third alternative, no pay rise!).

Package 1 Package 2
+ 15% cash +10% cash
No extra leave 10 extra annual leave days
Study allowance $2,000 Study allowance of $5,000

This is a far more powerful position than saying “I deserve a pay rise” without any research or data to support your claim.

4.       Build Social Support

This approach can help if you need to catch the eye of senior managers to get ahead but don’t want to be seen as boastful.

Having a broad support network makes you feel more powerful. And when you feel more powerful, you are more likely to speak up for yourself.

There are two ways you can build social support at work:

  • Get others onside by advocating for them. It helps you expand your powerbase in your own eyes and the eyes of others.
  • Ask more powerful people in your workplace for advice on how to accelerate your career. It demonstrates humility and it helps build an ally from above.

Having good working relationships with peers and seniors will build your powerbase and help you find your voice.

5.       Play to your strengths and passion

When you play to your strengths and find your passion you give yourself permission to speak up and your enthusiasm becomes infectious.

If you feel you’re coming off a low power base, get some evidence about your strengths. This could be:

  • Results you’ve achieved listed against the responsibilities on your job description
  • Testimonials from customers, managers and colleagues about your work

Being passionate about your work will build your own perceived power and others will grant you permission to speak up.

Speaking up for yourself is a difficult but very necessary skill to learn if you want to step up in your career.  As a professional coach, I can help you build your personal authority and practice how to speak up for yourself at work. Book a career breakthrough session today and feel more powerful at work.

Book Now

To learn more about how to speak up for yourself at work:




5 Ways to Stay Connected to your Business Network

5 Ways to Stay Connected to Your Business Network

A business relationship is like any other – to last the distance it has to be based on mutual respect and benefit. We’re all guilty of getting caught up in the daily grind, prioritizing the ‘to do’ list over making time to nurture valuable relationships, the rock on which supportive networks are built . But failing to stay connected to your business network is costly – these people are your tribe who will support you (and you them) to build a successful career. This blog provides 5 Ways to Stay Connected to Your Business Network.

Why is a business network important for my career?

Have you ever noticed that geese fly in a “V” formation? When the lead goose tires of flying at the pointy end of the “V”, it drops back and another goose moves up to take the lead. The tired goose is carried by the updraft of the other geese. And the beautiful thing is, these geese are not driven by self-interest. By working collectively, each goose advances more easily. Like geese, people have a great capacity to support each other in their careers and life in general.

According to Ohio State University Professor, Tanya Menon, you are more likely to find work opportunities through acquaintances than your immediate friendship and family group.

“Most people don’t get their jobs through their close ties…their father, their mother, their significant other…they instead get jobs through their weak ties, people they’ve just met…the people you’ve just met today are your ticket to a whole new social world” said Ms Menon.

Let’s face it, careers are challenging. First, they span a large part of your life, probably 40 years or more. Secondly, the nature of work is constantly changing. You need to learn and adapt to stay employable. Thirdly, people are social animals and we are compelled to belong to tribes. This is why you need your business network – a team of champions who lead, inspire, encourage, supports and advocates for you. But don’t be a taker, instead be like the lead goose, who works their heart out to support the other geese, you to should focus on giving to others before asking for something in return.

How to build influence, credibility and trust

A business network isn’t something you can just tap into when you want something. To keep professional doors open, you need to build and maintain your social status, which is largely based around your influence, develop credibility and trust. And social status isn’t just for the bold and the beautiful, introverts can be highly influential too.


Every day, everybody needs to solve problems. Build your social influence by helping people at work and in your business network. If you’re an expert in your field, use your knowledge to answer questions, or introduce people or provide articles of interest. Lend your support to others and it will be returned when you need it.


Credibility is the key to keeping doors open. There is no one behaviour that defines credibility, it’s a compound made from authenticity, transparency, honesty, consistency and visibility. When you communicate with your colleagues and business network, have a clear purpose. Be honest and transparent. If you’re seeking an introduction, be upfront and tell them why. Make sure your relationship isn’t compromised in any way and show gratitude when you’re given help. Demonstrate these characteristics each time you interact with your business network and you’ll build a credible personal brand.


A trustworthy person is someone you can rely on, who delivers on promises, who keeps sensitive information confidential and acts credibly (see above). Being someone with integrity will make you a trusted member of any business community.

The importance of giving recognition

Existential recognition sounds like something out of a philosophy text book but plainly speaking it means noticing a person is alive and letting them know they’re important to you. Giving recognition authentically to people at work and in your network shows you care, is a great way to build rapport and a good excuse to get in touch.

You can save recognition for major milestones like birthdays or anniversaries, or be proactive and recognise people for minor achievements. “Hi Tom, I read your article on LinkedIn and thought it was really interesting. Well done.” A sentence as simple of this one will make you memorable for all the right reasons.

5 Ways to Stay Connected

There’s no right or wrong way to stay connected. There’s a time and place for each type of communication I have listed below. Think about your purpose: why are you interested in building a relationship with the person you are contacting? What is the best way to build the relationship that benefits both of you? You need to combine the reason why you are communicating with the right type of communication.

Social Media

Social media is a quick and convenient way to communicate but it’s probably the least personal. Show your interest by reading other’s posts and articles and engage with them via a share, like or comment. This is a good way to build rapport with new contacts.

On Linkedin, ‘follow’ someone you’re interested as a soft way to show you’re interested in them and their ideas. It also gives you a chance to build up your understanding before you ask to connect.

However, following and commenting on posts and articles is a one-way form of communication – it doesn’t really allow you to start a conversation. To further your relationship, you need to make a connection.

When you make a new connection, I encourage you to write personal messages rather than click on pre-scripted button – it shows you’re genuinely interested. For example, you might say “I’ve been following your posts on <subject> and I’m interested to find out more. Would you like to connect?”. That way, your invitation doesn’t arrive unannounced and out of context.


Email is more personal than social media but again, you miss out on verbal and physical cues, which is a big component of communication. Sending an article of interest is one way you can connect and show you’re thinking about your contact. And of course, make your email personal and make sure you have permission to send an email to your contact, or you could be breaking the law. But before you send an email, think about your purpose – is your email genuinely helpful or are you just adding one more to the list?

Connect Others

As the old saying goes, it’s often about who you know rather than what you know. If you want to expand your business network, look for ways to help others succeed and provide introductions. Your generosity will be remembered and likely, reciprocated.

Another way to make stay-in-touch is to invite people from your network to attend events that will help their careers and provide introductions to your network in-person.


In the digital era, a phone call might seem old fashioned but it shows a personal touch. A well-timed phone call to congratulate your contact on a recent business win shows thoughtfulness. But while phone is more personal and allows for a two-way conversation, it is also more time-consuming so consider your timing and make it convenient for both of you.


Face-to-face is the most personal way to connect but also the most time consuming. It’s a great way to listen and building your mutual understanding of each other because you benefit from visual and emotional cues as well as the content of what the person is saying. This helps you to build a stronger connection. A coffee catch-up is ideal when you want to dive deeper but remember – don’t ask for a meeting only when you want something.

In summary, be generous and considerate with your network and they will always be happy to hear from you.

Building and maintaining a professional network is a key ingredient to making your career successful. But it’s also a skill many of us find challenging. I can help. Book a free 45-minute career breakthrough conversation and I’ll help you learn how to network.

Book Now

To learn more about building a professional network:




Wellbeing at Work

5 Steps to Maintaining Your Well-Being at Work

Do you feel you are thriving at work, or just surviving? As I mentioned in my article How to Find a Career You Love, you will spend approximately 80,000 hours at work over your career. That’s a lot of time to spend doing something you don’t enjoy or that makes you feel unwell.

The Ill-Effects of Workplace Stress

Research of 30,000 Australian employees conducted by the Workplace Health Association of Australia  shows 65 percent of those surveyed experience moderate to high stress, and 41 percent were considered ‘at risk’ of serious health issues such as:

  • Diabetes
  • Heart disease
  • Some cancers
  • Mental health concerns

Dr John Lang, CEO of the Workplace Health Association of Australia, says the findings are concerning.

“This is an alarming insight into the poor levels of health experienced by most Australian workers. It highlights the urgency to deliver preventative actions in the workplace,” said Dr Lang.

But it’s important to remember you are not trapped. There are steps you can take to improve your sense of well-being at work.

What is Well-Being?

Well-being has both a physical and mental component.

The steps you can take to improve your physical health are more obvious, such as:

  • Exercise more
  • Eat healthy food
  • Give up smoking
  • Reduce alcohol consumption

But what if you do all these things and still feel unhappy at work? What can you do to feel better?

According to well-being expert, Dr. Martin Seligman, there are five key steps to finding and maintaining your well-being.

1.      Purpose

Purpose often relates to belonging to and serving something bigger than yourself. Finding your purpose doesn’t mean quitting your job and giving away all your worldly goods. It’s about understanding why you do the work you have chosen. Does it play to your strengths? Do you feel satisfied after a day of work or does it leave you feeling exhausted? If creativity is your strength but you crunch numbers all day, chances are it will leave you feeling drained.

In his TEDX talk, Start with Why, Simon Sinek talks about what makes Apple more successful than other companies. He says it’s because they are clear on their purpose and put it at the centre of everything they do.  If you understand your strengths and have a connection to your work, it will contribute to your general sense of well-being at work.

2.      Positive Relationships

Humans are inherently social animals who crave love, compassion, kindness, support and approval. Research by Gallup shows that having at least one friend at work can greatly reduce workplace stress and increase a feeling of belonging, trust and support during difficult times.

By contrast, a poor relationship with the boss is one of the main reasons people leave a job. Another study conducted by Gallup suggests 40 percent of employees would sack their boss, given the opportunity. Managing difficult bosses can be tricky but author of Emotional Intelligence 2.0, Dr Travis Bradbury, provides strategies successful people can use to overcome toxic bosses.

If you are unhappy at work, now might be a good time to revisit workplace relationships and assess what impact they have on your well-being.

3.      Achievement

A sense of mastery and success in your job will contribute to your well-being at work.  It’s impossible to win at every challenge but feeling absorbed by your work and feeling a sense of accomplishment will make your work life more enjoyable.

Think about marathon runners. Running 42km is probably one of the most illogical things you could ever do – it’s exhausting and painful – yet the sense of accomplishment marathon runners feel at the end of a long and challenging race is almost euphoric. Can you bring some of that into your work?

Positive Emotion

In his book, Flourish, Dr Martin Seligman talks about two different kinds of positive emotion.

Ebbs and Flows of Life

Your mood is a transient emotion that ebbs and flows, often in response to internal and external stimuli. For example, if you’ve had an argument with your partner in the morning, there’s a chance you’ll have a low mood at work that day. But often, a low mood doesn’t last – you kiss and make up and the low mood passes.

Satisfaction with Life

Understanding how you feel about life more broadly requires a more rational and in-depth analysis than the daily highs and lows. Do you generally feel optimistic about your life? Optimism has proven health benefits and like any skill, it can be learned and developed through daily practice. If, in the long-term, you feel pessimistic about work (and life in general) then it’s time to reassess.


Engagement is closely linked to enjoyment, which comes from intellectual stimulation and creativity. Engagement is about being completely absorbed in what you do. You may not instantly recognise that you’re engaged while you are completing a task but on reflection you might think ‘that was good’.

Dr Amanda Allisey of Deakin University says finding out what you really care about is a good way to find a sense of engagement.

“If you ask someone today why they want a particular job, or want to work for a certain organisation, the answer isn’t just “because it pays well”. It’s more about the meaningfulness of the work, or having the opportunity to do something you really love. It’s about tapping into what people care about – and contributing to a sense of well-being,’ said Dr Allisey.

A physical and mental sense of well-being at work is an important factor to a long and happy working life.  If you are searching for your purpose or feel disengaged at work, then talk to me about how you can improve your well-being at work and live a more flourishing life. You can book your Free Career Breakthrough Conversation through the button below:

Book Now

If you would like to learn more about well-being, I recommend you:



If your work is causing you stress and anxiety that is impacting on your immediate well-being then we encourage you to ring the Beyondblue Support Services on 1300 22 4636.

Ready for your Free Career Strategy Conversation?

Discover the Future YOU

Speak personally with our Founder and Head Coach Robert Cugno, who will help you find career happiness

Your details are secured through our Secure Sockets Layer Encryption