Case Study 5: Confidence to step up

Julie learned a new round of promotions were happening at her workplace (a government department). She was keen for a promotion because she had been “acting” in higher roles and felt ready to step up to the next level.

Julie had applied for a promotion but she “completely bombed out at the interview”. She felt unprepared for the type of interview questions and the style of the interview. Feeling so nervous, she experienced “foggy brain” in the interview.

Because of her negative experience, she was left feeling “quite shattered and devoid of confidence” when it came to successfully navigtating job interviews.

Julie worked together with Rob Cugno on a Master Your Interview Skills coaching program.

This involved:

• A mock video interview, which was recorded to help Julie identify how she could improve
• A career audit to help Julie recall engaging career success stories, which she could call on to answer questions in the interview
• Learning how to answer behavioural questions
• Interview techniques – specifically the STAR & SPOR methods
• Tips for engaging the interview panel in an online video
• Follow up video recorded practice interview.

Julie performed brilliantly well in the interview and successfully earned her promotion. Most importantly, she regained her confidence because she now has a structure for preparing for interviews and for answering interview questions.

I engaged Rob Cugno to help me with CV and interview preparation. He is very astute and experienced in this area, and the advice he gave was invaluable. He asked a lot of very insightful questions that really helped me to draw on my past experiences to prepare for tough interview questions. He helped me to hone my interview skills, and I now feel much more confident and prepared for tough job interviews. I would highly recommend Rob.